3DVision Technologies is proud to offer comprehensive technical support for Subscription Service customers.

Technical Support - Subscription Customers Only
Phone: 1-800-621-4633
Fax: 1-513-745-2709
Email: support@3dvision.com
Electronic Report a Problem Form

SolidWorks Customer Portal (login)
The SolidWorks Customer Portal is a web-based hub for SolidWorks resources, allowing you to:

• Find the latest versions of SolidWorks software and service pack updates
• Access the Knowledge Base, containing a wide range of technical documents and resources
• Make enhancement requests
• View your SRs (Service Requests)
• View your SPRs (Bugs)
• Review and register your products
• Edit your profile
• Participate in a moderated discussion forum

How do I log into the Customer Portal?
The Customer Portal requires an account based on your email address and serial number (for full access). If you do not use your serial number, access will be limited. For full access to all features within the Customer Portal, you must also have a valid subscription service contract and a valid serial number.